The Administrative Services Manager should possess the skills, experience, and knowledge to support the day-to-day project operations and assist LWS Survey Project Managers and Executive Team. This position reports directly to the Business Resource Vice President  and will assist other positions as needed. The purpose of this position is to help LWS manage projects, improve operational efficiency, and support the project teams in managing the constant flow of tasks, client deliverables, and communications in addition to providing leadership and direction for the Project Administration group under the guidance of Business Resource Vice President. This vital role is important in ensuring the many aspects of project management are handled effectively and ensuring the Project Administration group is working cohesively to support LWS operations, and is a key member of our team.

 

1.    RESPONSIBILITIES:

·        Supervise and develop Project Administrators day to day activities in multiple office locations

·        Monitor and assess skills, training needs, work performance and productivity

·        Provide technical guidance, training and staff development

·        Promote teamwork, internal communication and positive work atmosphere

·        Oversee Project Administration processes related to projects, accounting, and document control

·        Continuously improve Project Administration policies and procedures

·        Respond to heavy e-mail inquiries in a timely and professional manner

·        Prepare and organize pre-meetings and post-meeting materials and report as needed on both a project level and Executive level

·        Manage physical and network-based files and documents

·        Support the executive team across multiple offices

·        Preparing company wide reporting and memos

·        Assisting in writing company policies and procedures

·        Maintaining company document control standards and system

·        Acting as point of contact for executive, employees, clients, and other external partners

·        Review and recommend change and or additions to current company policies

2.    SKILLS AND EXPERIENCE:

·        Minimum 5 years of experience managing multiple people

·        Detail oriented and organized with the ability to multi-task

·        Excellent verbal, written, and interpersonal communication skills

·        Exhibit systematic planning while managing multiple projects

·        Ability to work independently as well as cohesively on project teams

·        Must prioritize fluctuating work requirements to ensure key milestones are achieved

·        Excellent quality assurance and document control skills

·        Highly proficient in MS office suite of products.

·        Demonstrated ability to work under pressure with frequent interruptions, able to multi-task, and effectively work in a highly demanding and fast track environment

·        Demonstrate problem solving and team building skills

·        Demonstrate strong quantitative skills such as statistics and data analysis

·        Ability to research and resolve complex problems and inquiries

·        Ability to identify issues and trends in order to anticipate and manage change/ suggest solutions

·        Prior working experience working with Executive teams

·        Ability to uphold company confidentiality standards